ratnabhandar.com provides you their services subject to the following condition. Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your agreement to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein.). This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the Website but do not transact business on the Website ("Users") as well as users who are registered and are authorized by the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries. The Terms of use are subject to change by ratnabhandar.com at any time, effective from posting on the website, and your use of the Website or the Service after such posting will constitute acceptance by you of such changes. This Agreement is an electronic contract that sets out the legally binding terms of your use of Website and your membership in the Service. By accessing the website or becoming a member, you give your consent to receive communications from us electronically and accept this agreement and agree to the terms, conditions, notices and disclosures contained or referenced herein.

You expressly understand and agree that:


  1. The information, content and materials on this website/or services are provided on an "AS IS" AND "AS AVAILABLE" basis. ratnabhandar.com add all its subsidiaries, affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement. 
  1. You agree to inform ratnabhandar.com your subsequent disability to enter into any contract. Subsequent, disability shall entitle ratnabhandar.com to restrict/ change/ terminate this agreement at its own discretion.
  2. This services are only to individuals who can form legally binding contracts under applicable laws of India. The Services are not permitted to be used by minors.
  3. All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
  4. The ratnabhandar.com website is for the personal use of individual members, and cannot be used in connection with any commercial endeavours. The commercial endeavours include providing links to other websites, whether deemed competitive to or otherwise. ratnabhandar.com shall be entitled to recover from you, which you have gained with penalty by unauthorized use of this site. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.
  5. ratnabhandar.com owns and retains all proprietary rights in the ratnabhandar.com website and the ratnabhandar.com Service. The website contains the copyrighted materials, trademarks and other proprietary information of ratnabhandar.com, and its licensors, except for that information which is in the public domain or for which you have been given permission. You cannot copy, modify, publish, transmit, distribute, perform, display or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this agreement.
  6. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services 
  7. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
  8. You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify. 
  9. ratnabhandar.com cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms of Use, and, as between you and ratnabhandar.com, you hereby assume all risk of harm or injury resulting from any such lack of compliance. 
  10. All information, content and material contained in the Website and / or Services are ratnabhandar.com's copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to ratnabhandar.com. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the ratnabhandar.com's express written permission. 
  11. You acknowledge that when you access a link that leaves the Website, the site you will enter in to is not controlled by ratnabhandar.com and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that ratnabhandar.com is not responsible for those sites. ratnabhandar.com reserves the right to disable links from third-party sites to the Website, although ratnabhandar.com is under no obligation to do so. 
  12. You will receive a user account and password after completing the registration formalities. You shall be responsible for maintaining the confidentiality of the password and user account including all activities that may occur under the said user account. You agree to immediately notify ratnabhandar.com of any unauthorised use of your password or account or any other breach of security and ensure that you exit from your account at the end of each session.
  13. You hereby indemnify, defend, and hold ratnabhandar.com, ratnabhandar.com’s distributors, agents, representative and other authorized users, and each of the foregoing entities’ respective resellers, distributors, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless form and against from your use of the website. 
  14. You expressly understand that under no circumstances, including, but not limited to, negligence, shall the company be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances. Including but not limited to (i) the use or the inability to use the website and/ or services; or (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or massages received or transaction entered into through or from the website and/or services or; (iii) unauthorised access to alteration of your transmission or data; (iv) statements or conduct of any third party on the website and/or services; or (v) any other matter relating to the website and/or services. 
  15. ratnabhandar.com or any of the foregoing entities’ respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the company’s reasonable control including, without limitation, acts of God, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of courts or tribunals, non-performance of third parties, or any reason beyond the reasonable control of the company or any of the forgoing entities’ respective resellers, distributors, service providers and suppliers. You further acknowledge and agree that neither the company nor any of the foregoing entities’ respective resellers, distributors, services providers and suppliers are responsible or liable for a) any incompatibility between the website and/or services and any other website, service, software, or hardware or b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner.
  16. Each paragraph, clause, sub-clause and provision of this terms of use shall be severable from each other and if any reason any paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereof, the effect thereof, subject only to any contrary provision of the law to the effect that where this provision of this terms of use  or any paragraph, clause, sub-clause or provision hereof  would be but for the provision of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid terms of use, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law. 
  17. You acknowledge that operation of this site may not be uninterrupted or error free. Further ratnabhandar.com shall not be held responsible for non-availability of this site during periodic maintenance operations or any unplanned suspension of access to this site that may occur due to technical reasons or any reason beyond ratnabhandar.com’s control.
  18. ratnabhandar.com does not warrant that the functions contained in content, information and materials on the website /or services, including, without limitation any third party sites or services linked to the website and/or services will be uninterrupted, timely or error free, that the defects will be rectified, or that the website or servers that make such content, information   and materials available are free of viruses or other harmful components.
  19. Any material downloaded or otherwise obtained through the website and/or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
  20. Please note actual product colour as per photo displayed may vary as per computer resolution. ratnabhandar.com. makes all reasonable efforts to display the products listed for sale on its website as accurately as possible. However ratnabhandar.com cannot guarantee that your monitor’s display of any product color, texture or detail will be accurate. ratnabhandar.com does not warrant that product description or other content are accurate, complete, reliable current or error free. While ratnabhandar.com makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, ratnabhandar.com reserve the right to refuse the sale of that item.
  21. ratnabhandar.com reserves the right at any time to modify, discontinue temporarily or permanently the service (or any part thereof) with or without notice. You agree that ratnabhandar.com shall not liable to you or to any third party for any modification, suspension or discontinuance of the service.
  22. Those who access the website and/or services do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. These terms of use is governed by the laws of India. Any action, suit, or other legal proceeding. Which is commenced to resolve any matter arising under or relating to this letter, shall be subject to the jurisdiction of the courts of Jaipur(Rajasthan).
  23. In the event of beach of the term and conditions of these terms of use by the user, the user shall be promptly liable to indemnify ratnabhadar.com for all the costs, losses and damages cause to ratnabhandar.com as a result of such a breach. Further in the event of your breach of this terms use, you agree that ratnabhandar.com will be irreparable harmed and will not have an adequate remedy in money or damages. ratnabhandar.com therefore shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. ratnabhandar.com’s right to obtain such relief shall not limit its right to obtain other remedies.
  24. The product will get shipped within 7 (seven) days (Usually next day). We will send you an email to confirm.
  25. Please check before receiving the shipment that there is no evidence of any tampering. In case of tampering don’t receive the shipment. The recipient receiving the delivery also has the option to open the package and check its contents prior to accepting the delivery or signing the delivery receipt.
  26. The recipient, upon signing the delivery receipt, acknowledges the receipt of product in terms of the order placed with the company. The company is not liable to the customer/recipient for any refund/replacement, under any circumstance, for any subsequent complain, with respect of such delivery.  
  27. Shipping charges under buy back policy shall be borne by the customer.
  28. All orders are subject to stock availability at the time of order.  
  29. Only transit insurance shall be provided by ratnabhandar.com and it shall only valid up to the time of acceptance of delivery.
  30. You represent and warrant that if you are purchasing something from us, that any credit card information you supply is true and complete and charges incurred by you will be honoured by your credit card company/bank.
  31. The order will be automatically cancelled if the full payment is not made within 24hr from the order placed except cash on delivery.
  32. All orders are considered complete only after the payment has been received by ratnabhandar.com.
  33.  Any failure of ratnabhadar.com to exercise or enforce any right or provision of these terms of use shall not operate as a waiver of such right or provision.
  34. ratnabhandar.com is a Trademark of Pandia Gems Private Limited.
  35. Pandia Gems Private Limited may amend this policy at any time by posting a revised version on the website. The revised version will be effective at the time Pandia Gems Private Limited posts it on the website. You are advised to regularly check for any amendments or updates to the Policy.  
  36. All subject to Jaipur (Rajasthan) jurisdiction.
  37. The user hereby confirms its acceptance to the terms and conditions hereof and confirms that he/she has read and understands the policy and terms of services of the website.




All Users will be required to register on the Website and become Members prior to the completion of any transaction / purchase on the Website.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy) and choose a user name and password.

Registration is only a one time process and if the Member has previously registered, he shall login / sign into his / her account. You will be required to provide us with your name and other details, including but not limited to, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

Only registered Members can make purchases online. In the event of a User wishing to make the purchase, the User will be required to register with the website after adding the item to the shopping cart. The Members shall also provide any other mandatory information required under law (like Personal Account Number (PAN) at the time of purchase.

All orders are considered complete only after the payment has been received by ratnabhandar.com.

To confirm the orders, ratnabhandar.com may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. ratnabhandar.com will confirm the order only after the verification question is answered by the Member.

Once the purchase of the item(s) is confirmed by the Member, ratnabhandar.com:In the event the bank rejects to honour any payment transaction made by a Member towards an order, ratnabhandar.com shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Product Availability

In the event the gemstone(s) get(s) traded in the market before making the payment / sealing the order, ratnabhandar.com will call the Member and suggest an alternate gemstone. In case the Member chooses a new gemstone, ratnabhandar.com shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, ratnabhandar.com shall refund the excess amount to the Member in the manner specified below in this Terms of Use.


Gemstone prices vary from one category of gemstone to another and seller to seller where numerous factors like reputation of the sellers, brand value etc. have an impact on the price of the gemstone. The demand and supply of gemstones in the market can also affect the price of the gemstones. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for gemstone prices. While this Website is designed to provide most accurate gemstones pricing information, the information about the gemstones does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling gemstones. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service. Infrequently, data may be inaccurately displayed on the Website due to system errors. ratnabhandar.com reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is completed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at ratnabhandar.com Customer Service email info@ratnabhandar.com or call us at Mobile No.07611050103-104.