1. The information, content and materials on this website/or services are provided on an "AS IS" AND "AS AVAILABLE" basis. ratnabhandar.com add all its subsidiaries, affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement. 
  2. Water borne and Organic gemstone like Pearl (Moti), red/white Coral (Moonga), Rudraksha etc. do not come under any kind of replacement and buyback policy.
  3. In case of treated and glass filled gems, we are not responsible for any damage or scratches.
  4. Replacement & store applies to buyer who confirms as the gems stone received in satisfactory condition and if in future the buyer wants to return the stone for any reason anytime, it will be applicable for the amount above INR 3000(three thousand).
  5. Actual product colour as per photo displayed may vary as per computer resolution. ratnabhandar.com. makes all reasonable efforts to display the products listed for sale on its website as accurately as possible. However ratnabhandar.com cannot guarantee that your monitor’s display of any product color, texture or detail will be accurate. ratnabhandar.com does not warrant that product description or other content are accurate, complete, reliable current or error free.
  6. We are not responsible for any Duties, Vat etc. that your state may be charging in extra because we cannot control or pay for any duties or VAT in your state, as they vary from case to case and are beyond our reach.
  7. This Website may contain links which may lead you to other Websites. Please note that once you leave our Website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply. This site may contain links to other parties. ratnabhandar.com makes no warranty or representation regarding any linked site or the materials appearing therein. Such links do not constitute an endorsement by ratnabhandar.com of any such sites and are provided only as a convenience.  ratnabhandar.com is not responsible for the content or links displayed on such sites.
  8. No use or Services available on this Website are directed towards children. ratnabhandar.com does not knowingly collect Personal Information from children or sell of its products to children.
  9. The buyback policy is only applicable for the gem stone purchased from ratnabhandar.com.
  10. The returned product should be accompanied with original certificate, original/copy of invoice, packing, documentation, lab certificates, discount coupons, etc. Without any original document the claim will not be entertained.
  11. The ratnabhandar.com website is for the personal use of individual members, and cannot be used in connection with any commercial endeavours. The commercial endeavours include providing links to other websites, whether deemed competitive to or otherwise. ratnabhandar.com shall be entitled to recover from you, which you have gained with penalty by unauthorized use of this site. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.
  12. ratnabhandar.com or any of the foregoing entities’ respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the company’s reasonable control including, without limitation, acts of God, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of courts or tribunals, non-performance of third parties, or any reason beyond the reasonable control of the company or any of the forgoing entities’ respective resellers, distributors, service providers and suppliers. You further acknowledge and agree that neither the company nor any of the foregoing entities’ respective resellers, distributors, services providers and suppliers are responsible or liable for a) any incompatibility between the website and/or services and any other website, service, software, or hardware or b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner.
  13. Any material downloaded or otherwise obtained through the website and/or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
  14. You acknowledge that operation of this site may not be uninterrupted or error free. Further ratnabhandar.com shall not be held responsible for non-availability of this site during periodic maintenance operations or any unplanned suspension of access to this site that may occur due to technical reasons or any reason beyond ratnabhandar.com’s control.
  15. The order will be automatically cancelled if the full payment is not made within 24hr from the order placed except cash on delivery.
  16. All pricing information available on the Website must be used as a general guideline for gemstone prices. While this Website is designed to provide most accurate gemstones pricing information, the information about the gemstones does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling gemstones. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service. Infrequently, data may be inaccurately displayed on the Website due to system errors.
  17. All local charges shall be borne by the Member. Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.